Privacy Policy

Effective Date: 24 August 2026

Nexara Constellations ("Nexara Constellations", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://nexaraconstellations.com/, contact us, book a session, apply for a programme, join a waitlist, or otherwise interact with our services.

By using our website or submitting your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Nexara Constellations, we may collect the following information:

Information You Provide Directly

This may include:

• Full name
• Email address
• Telephone or WhatsApp number
• Country and general location
• Information submitted through contact, booking, application, or waitlist forms
• Appointment and scheduling information
• Information relating to the service or programme you are interested in
• Information you voluntarily share before or during a session
• Payment and transaction information
• Any other information you voluntarily provide to us

Because our services may involve discussion of personal, family, relationship, emotional, professional, or other sensitive matters, information voluntarily shared during a session may contain sensitive personal information.

You should only provide information that you are comfortable sharing.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information
• Cookies and similar technologies

This information is generally used to operate, secure, analyse, and improve the website.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests
• Schedule and manage appointments
• Deliver booked sessions and programmes
• Communicate with you about appointments and services
• Process payments and transactions
• Provide information or resources related to services you have requested
• Manage applications for programmes such as The Reset or Business Constellations
• Manage waitlists for future retreats or services
• Provide customer support
• Maintain business and transaction records
• Improve our website and services
• Prevent fraud, misuse, or security incidents
• Comply with applicable legal and regulatory requirements
• Send relevant communications where you have provided appropriate consent or where otherwise permitted by law

We do not use personal information to make decisions about your eligibility for services solely through automated decision-making.

3. Session and Personal Information

Nexara Constellations provides personal-development and systemic constellation services.

Information discussed during sessions may include personal experiences, family relationships, emotional experiences, professional circumstances, or other matters that you voluntarily choose to discuss.

We treat such information as confidential and use it only for legitimate purposes connected with providing the services, maintaining appropriate records, communicating with you, or complying with legal obligations.

However, no electronic communication, online platform, internet connection, or storage system can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through ordinary email, website forms, or messaging platforms unless it is necessary for your interaction with us.

4. Payments

Payments may be processed through third-party payment providers.

We generally do not store complete payment-card information on our own servers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

We may retain transaction details such as the amount paid, date of payment, service purchased, and transaction reference for accounting, administrative, and legal purposes.

5. Third-Party Service Providers

We may use third-party providers to operate parts of our business, including:

• Website hosting providers
• Appointment and scheduling platforms
• Payment processors
• Email and communication services
• WhatsApp or other messaging platforms
• Video-conferencing platforms
• Website analytics and security services
• Cloud storage and software providers

These providers may process information on our behalf or independently according to their own terms and privacy policies.

We take reasonable steps to use service providers that maintain appropriate safeguards for personal information.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly
• Remember preferences
• Understand how visitors use the website
• Improve website performance
• Maintain security
• Measure website traffic and marketing effectiveness

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Marketing Communications

If you voluntarily subscribe to communications from Nexara Constellations, we may send you information about services, programmes, events, retreats, resources, or other relevant updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.

Transactional and service-related communications, such as appointment confirmations or important changes to booked services, may still be sent where necessary.

8. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose information where reasonably necessary:

• To service providers assisting us in operating the business
• To payment processors or financial institutions
• To technology, hosting, communication, or scheduling providers
• To professional advisers where necessary
• To comply with applicable law, legal proceedings, court orders, or governmental requests
• To protect the rights, safety, property, or security of Nexara Constellations, our clients, or others
• In connection with a business transfer, restructuring, merger, acquisition, or sale of assets

We will seek to limit disclosure to information reasonably necessary for the relevant purpose.

9. Confidentiality

We respect the private nature of the work conducted through Nexara Constellations.

Information shared during private sessions will not intentionally be publicly disclosed or used for marketing purposes without appropriate permission.

Testimonials, names, photographs, recordings, or other identifiable client information will not be used for promotional purposes without appropriate consent.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing services
• Maintaining business and financial records
• Resolving disputes
• Maintaining appropriate professional records
• Complying with legal, tax, accounting, or regulatory obligations
• Protecting our legitimate business interests

Retention periods may vary depending on the nature of the information.

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it.

11. International Data Transfers

Nexara Constellations may work with clients internationally, including clients located in countries such as India, the United Kingdom, the United States, France, Germany, and Canada.

Information may therefore be processed or stored in countries other than the country in which you reside, depending on the technology and service providers used by Nexara Constellations.

Where required by applicable law, we will take reasonable steps to ensure appropriate safeguards are used for international transfers.

12. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Request restriction of certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request information about how your personal information is handled

Some requests may be subject to legal or operational limitations.

To exercise your rights, contact us using the details below.

13. Children's Privacy

Our services and website are not intentionally directed toward children.

We do not knowingly collect personal information from children without appropriate parental or legal guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

14. Data Security

We use reasonable technical, administrative, and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

You acknowledge that transmission of information over the internet carries inherent risks.

15. Third-Party Websites

Our website may contain links to third-party websites, platforms, payment providers, social media services, scheduling tools, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the privacy policy of any third-party service before providing information to it.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised effective date.

Your continued use of the website following an update constitutes acknowledgement of the revised policy, subject to applicable law.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

Nexara Constellations Private Limited
Email: connect@nexaraconstellations.com
Phone: +91 99307 16474
Website: https://nexaraconstellations.com/